By Dennis Pyka, Rolf Freitag (auth.), Roland Conrady, Martin Buck (eds.)

ISBN-10: 3642108288

ISBN-13: 9783642108280

ISBN-10: 3642108296

ISBN-13: 9783642108297

This ebook bargains insights into vital tendencies and destiny eventualities within the worldwide tourism and trip and analyses present demanding situations within the aviation and hospitality undefined, vacation spot administration and normal commute behaviour. famous notabilities proportion their issues of view. for instance, Norbert Walter, leader economist of the Deutsche financial institution, writes concerning the monetary problem and its effect at the tourism undefined. best executives of foreign working airways like C. Karlitekin (Turkish Airlines), J. Hunold (Air Berlin) and E. Sims (Air New Zealand) have a lot to assert concerning the way forward for airways and aviation administration. company Social accountability is among the most sensible topics to-be and consequently a spotlight of this e-book, providing the viewpoint of the UN beginning and the social inclusion thought of RUHR.2010, eu Capital of tradition. The articles are in keeping with displays and panel discussions awarded on the world´s greatest tourism congress, the ITB Berlin Convention.

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This can be compared to the way in which the owner of a racehorse profits financially from the skills of “his” jockey. Worldwide, an estimated 98 percent of all hotels not managed by their owner are operated within the framework of a relevant management contract (Baurmann 2000), which regulates the running of the hotel by the hotel operator for account of the owner. Consequently, in the case of hotels operated according to management contracts, the investor feels the full impact of negative as well as positive business developments and if an improvement in profitability is anticipated due to a change of management or equivalent Performance and Asset Management by the owner, the subsequently improved operation results are fully incorporated into the value assessment of the hotel property (Frehse 2004).

Service-oriented suppliers, such as travel management companies or travel agencies, will utilize the phase of short-time work even more than in the past to become leaner. Personnel will in future be deployed more productively. This goes along with a general trend toward minimizing the range and depth of basic products offered. In order to compensate for these pared-down services, customer relation management will take on increasing importance. What’s Hot in Business Travel Management? 13 • Airlines risk their claim to time slots at airports (“Grandfather Rights”) if they do not use these slots at least 80% – which is what is happening now.

Compared to the crisis we are now going through, something that has been rated as the most serious financial crisis since the Great Depression which conR. Conrady and M. 1007/978-3-642-10829-7_3, © Springer-Verlag Berlin Heidelberg 2010 21 22 Martin Buck tributed to the failure of key businesses, massive destruction in consumers and investors wealth, substantial financial commitments by governments and a dramatic decline of economic activity (cf. 2009). As became evident particularly starting September 2008 and during the first half of 2009, the global financial crisis can be characterized by a set of phenomena taking place within a very short time span, among them dramatic stock market declines by more than 40%, numerous bank and insurance companies either going bankrupt or being bailed out by governments – Lehman, AIG, Hypo Real Estate, Northern Rock, Kaupthing, just to name a few, collapsing housing and real estate markets like in the US, the UK and Spain, dramatically falling investment and consumer spending, strongly shrinking export markets, shortage of bank loans (“credit crunch”), massive government interventions to boost demand, e.

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Trends and issues in global tourism 2010 by Dennis Pyka, Rolf Freitag (auth.), Roland Conrady, Martin Buck (eds.)


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